Shipping Policy

Thank you for shopping with JewelryBox! We are committed to delivering your order accurately as soon as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed within [1–5 business days] (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may be delayed by a few additional days. If there is a significant delay, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Express USPS Shipping: [5–10 business days]

  • Priority USPS Shipping: [4–7 business days]

Delivery times are estimates and may vary depending on location, carrier delays, or shipping processing. Due to high demand for our products, delivery times may be delayed.

Shipping Information

We ship our products using USPS, UPS and FedEx depending on the size of your package. Once your order has shipped after the processing period, you will receive a shipment confirmation email containing your tracking number. Tracking information may take time to become active during delays.

Damaged or Lost Packages

JewelryBox is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. If you have shipping protection, you can contact us for more information on your order.

To help us assist you, please:

  • Save all packaging materials

  • Take clear photos of the damaged item(s)

  • Contact us at support@tryjewelrybox.com or directly our contact page

Incorrect or Incomplete Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an address error, additional shipping fees may apply.

Shipping Delays

We are not responsible for shipping delays caused by:

  • Carrier issues

  • Weather conditions

  • Customs inspections

  • Events outside our control

Contact Us

If you have any questions about shipping, please contact us:

Email: support@tryjewelrybox.com
Website: tryjewelrybox.com